Whether one of our loyal customers or new to Scruffs we will offer you a friendly welcome; an oasis from daily life where you can relax whilst we style your hair. You can be safe in the knowledge our expert team are here to listen to you, advise, and create.
A little bit about us
Established in 1968 by Jon Chapman in Victoria Road, Cambridge, Scruffs is now led by sons Garry and Grant Chapman. We are a team of forty including stylists, front of house, apprentices and management.
Recently Garry’s daughter joined the team. The third generation of the Chapman family business. Several members of staff are second or third generation hairdressers. Christian, our Salon Manager, is a third generation hairdresser (his Mum was trained by Jon).
In 2010 the business moved to beautiful Grade II listed premises in central Cambridge; where we are today. Our building provides us with natural light through the sash windows, high ceilings and period features, creating a relaxing and calm environment.
Our salon is designed to give each stylist space to work and for customers to feel relaxed. The building allows us to all work together sharing ideas and expertise. We get inspiration from each other.
The Scruffs vision – to be a ‘family’, to be friendly, creative and offer a luxurious experience – stems from Jon’s passion. He is as passionate today as ever about hairdressing and drops in from time to time. Now in our 50th year we are all so proud of what we’ve achieved together. It is truly a collective talent and focus that has got us here. We hope to provide the best in hair styling and colouring in Cambridge for years to come!
We strive for excellence in everything we do – so that your Scruffs’ experience is a positive and uplifting one.
I'm so happy with the appointments I've had with Bethany at Scruffs. She is a colour genius! She understood exactly what I needed doing and the results are even better than hoped for. I've tried many... other salons but I'll never look anywhere else now. Thank you Bethany! 🙂read more It was my first visit to scuffs and I was not disappointed. I booked Grant and he was really lovely. Put me at ease and really listened to me. As a result I have a fantastic, easy to manage cut that... a number of people have commented on. Will definitely be going back!read more Saw Garry here and had a wonderful time was madr to feel super special, thank you x Lovely salon and staff. Was delighted with my haircut and that I could easily donate my hair to the Little Princess Trust (what an amazing charity) easily through the team at Scruffs as one of their... partnering salons.read more Gary's attention was 100% focussed on us. A coffee was offered immediately we walked in. The atmosphere was friendly and the building is so spacious everyone had enough room to be safe. Thoroughly... enjoyed the visit.read more Garry is an absolute mad-lad. Does my hair and keeps me thoroughly entertained. Stay crazy my dude <3 Brilliant services!!!I had my hair washed and blow-dried for New year's eve by Carmen.Very professional and friendly girl.Highly recommended! Always a pleasure to visit, so much more than just a hairdressers. Gary and Grant have built their business into an enjoyable hub of activity - as well as happening to be great hairdressers! Always get a great haircut here, very highly recommended Fantastic personal service, could.not rate them highly enough! Garry is superb! So supportive for me in a difficult time. Garry's knowledge, help and understanding is second to none.I have been... diagnosed with cancer and Garry made choosing a Wig and cutting my hair a fun and positive experience. I now have the confidence to go out and be me again! That feeling is priceless! Below is a pic of me in my Wig.read more Very good hairdresser. Very trans friendly too. So after a very recent cancer diagnosis I was recommended Garry at Scruffs for my wig following chemotherapy.Garry went over and above to look after me and what should have been a traumatic... experience turned in to a fun and caring few appointments.Without Garry’s incredible knowledge and help I would be traumatised now with no hair and I cannot recommend him enough or thank him.If anybody is scared or worried as to what to do after their diagnosis I would absolutely say this was the best thing I did and would highly recommend. This photo is my wig which is pretty much the same as my real hair before.read more I have been coming to this salon for the best part of ten years and cannot advocate, scruffs & their team enough. From the moment you step through the door your greeted by a warm/ home from home,... wide smiles vibe. Nothing is ever to much of a task and scruffs are so tentative to your every need and always (in my experience) go that extra mile. Gary & Grant have really grown the scruffs brand and it’s been amazing to see it develop over the years and are very hands - on and beyond approachable owners. The entire time are an absolute delight and I am always counting down on my calendar my next scruffs date! Sure scruffs appears a tad more pricey than other salons but their prices are transparent and you pay for the knowledge and professional expertise. I cannot advocate the guys/ team enough, they have the balance just right! Thank you for the amazing, incredible years of service! Special thanks to Christian who always delivers 500% in my styling and colouring needs and partly why I’m a devoted customer to the Scruffs brand! Thank you everyone for all your efforts, you are all worth your weight in gold!read more Scruffs is brilliant - I’ve had my hair cut here for nearly 20years and I wouldn’t go anywhere else! Have been having my hair done at Scruffs for many years. A lovely friendly salon. Absolutely amazing experience with Christian - he really took the time to understand me and my usual hair routine and shaped my cut around exactly what I said so I didn't end up with something I... couldn't manage. Although I was the last appointment of the day I didn't feel rushed! All the staff here genuinely care and aren't pushy at all - something which I have experienced in other salons which has always meant I didn't go back. I will definitely be a regular customer at Scruffs!! Thank you Scruffs for a great experience!read more Great service from booking to hair cut. All the team are really friendly and it is very easy to book and pay in advance.Not the cheapest but worth the money. Christian was really good and certainly... helped with actually taking lock down hair and turning it into something respectable that is worth carrying on with.read more I'm always nervous about cutting my hair but Natalia did a fantastic job of communicating good hair advice and making me feel relaxed. Very happy with my hair - will definitely return for my next cut! Wonderful hairdressers with outstanding stylists A lovely experience with Christian who really went out of his way to make me feel comfortable and beautiful with my new cut.Excellent hygiene and social distancing measures, without any loss in... care and professionalism!read more Am so fussy re hairdressers.Scruffs is by far one of the best Ive been to.Christian does my hair,he is excellent..as are others.They are taking in fewer clients -to adhere to COVID rules.They all... have PPE..& offer clients masks (if they have to handl).However take along a couple of spare ones anyway..(which most people do).Thank you all at Scruffs love all round Dee(di)read more Excellent. The whole experience was brilliant from start to finish. Grant did a great Job on my hair and there was a great atmosphere with all staff extremely friendly. Great compliance with all... current guidelines to ensure a safe and well managed environment.read more I am going through Chemotherapy at the moment and Garry Chapman at Scruffs was recommended to me by a friend who has also been through it. Absolutely nothing is too much trouble for Garry. He is one... of the most genuine, kind and considerate person I have ever met. When I went in to have my long hair cut very short in preparation for my treatment, he immediately made me feel at ease. He understands that having long hair cut short (not through choice) can be quite harrowing and chatted to me all the while making sure I was okay. He also has supplied me with a wig for when all my hair is gone and is very knowledgeable about them. All in all, a lovely experience for me at Scruffs considering what I'm going through. Garry, thank you. You are an amazing person xread more Lovely relaxed atmosphere with friendly, attentive and highly skilled hairdressers. I've been using Scruffs for over 10 years and wouldn't change. Really great to be back at Scruffs today. Lots of safety features in place. Reassuring but not obtrusive. Great experience as always. First time inauguration for my two girls. All made very easy for... them by the lovely staff. Thanks to Lily and Natalia for the great haircuts! Also would like to say my previous cut and colour with Lily was so professional, it still looked good after 6 months (I hope I won't be away that long again though!)read more Appointment at scruffs today , the best experience ever! Easy to book my appointment. Staff on reception are friendly, polite and go out of their way to ensure you get the appointment that best suits... you, at your convenience.Stylist are lovely, no rushing , take their time to understand what it is you would like and offer advice on how they can achieve the best results for you. Comfortable and relaxing environment. Come out feeling spoilt and fabulous!Can’t recommend these gorgeous guys and girls enough, if your thinking about booking , you should , you will not be disappointed.read more High end hair dressing in lovely building with plenty of space and friendly, skilled staff Very experienced, highly trained, continuing training, happy, friendly stylists, owned by long established Cambridge family with extremely high values. First proper hairdresser I used in Cambridge, epic place! Fantastic high quality salon Best hair dressers I've been too! Christian cut my hair a month ago. I had a big change. He is such a professional and it is such an expert cut, that it still falls into place and looks good four weeks later without me having to... slave over it. The best salon in Cambridge without a shadow of a doubt.read more Best hairdressers in Cambridge I wholeheartedly recommend Garry at Scruffs. Due to a period of extreme physical stress on my body in 2015; I experienced considerable hair loss (pic 1). Having been recommended to try Scruffs by one... of my nurses; I queried whether the salon was accessible as I am a full time wheelchair user and was assured that this was no problem at all. Sure enough, to this day; a spot is always reserved for me to wheel into, the wheelchair accessible door opened for me and I have never felt at all 'in the way'. At my first appointment; Garry welcomed me in for a consultation after hours (brilliant as I wasn't surrounded by a room full of people with gorgeous hair!) where he was straight talking and said that 'if I didn't have significant enough hair loss, he wouldn't recommend a wig for the sake of it'. However; upon looking at my hair; he agreed that the hair loss was significant so I may benefit from a hairpiece (aka a wig!). Having looked at my hair; he suggested that a long bob would suit me (slightly terrifying yet liberating to try as I've always had long hair!). I had the chance to try a variety of different wigs in different styles but was put under no pressure to purchase or order anything. Garry took into account the level of day to day care that I was realistically going to want to spend on 'doing my hair' (not too much fuss) perfectly. By chance; there was a long bob wig in Garry's collection which, to my surprise, infact did suit me. I unexpectedly left the salon that night with a smile and confidence that I hadn't realised had disappeared as my hair fell out...and new hair (pic 2 at home)! For a year; I continued to wear my wig whilst out of the house-with a lot of compliments as my hair always looked perfectly styled! Garry has patiently styled my real hair as it has regrown despite my impatience for the speed that it grows and -as shown in the 3rd pic in the salon-now styles it in such a way that you wouldn't recognise it from where I first started. A massive thankyou for making me feel just a tiny bit beautiful!read more Lovely cut and very pleasant experience Best salon experience! Nicola really listened to what I wanted and made it happen, perfectly. I was really looked after, and when I asked for a tweak at the end, she was more than happy to do that -... despite it being beyond her home time. Highly recommend.read more Fabulous salon. Five star every visit!I have been seeing Garry since he shaved my hair off at the start of my chemo. He was compassionate beyond words. Understood my anxieties. Talked through my... options. & guided me through the process. Sadly my hair has never recovered and without Garry I would undoubtedly be living life in the shadows. He has come up with solutions and made me feel fabulous once again. On top of everything else, I’ve gained an amazing friend !I cannot recommend the salon highly enough.read more Was in town from the US and desperately needed a haircut. It was very easy to make an appointment online. The front desk staff are extremely friendly and welcoming. My appointment was with Mel and... from the consultation to my final haircut she was just wonderful. Her recommendations on the cut were spot on and I walked out with an amazing haircut. Would highly recommend the salon and Mel.read more Great experience everytime, great service and lovely environment! My son and I both visited Scruffs recently, and can say that from the ladies on reception through to the team that wash your hair and the stylist; never have I experienced such excellent service and... advice. Highlights of the Salon = Haircut, Cleanliness, Atmosphere and the entertainment provided by Gary, Grant and Lily!read more I’m visiting Cambridge from Canada and was lucky enough to get an appointment with Christian today. The service was wonderful and most importantly... he listened! I’ve been travelling for a month... and suffering with an unfortunate cut combined with hotel hair products. I’m very happy with Scruffs!read more Go above and beyond the expected service, they really care about the customer Service is fabulous but sytles are amazing 😉 Nihao was great. He cut my hair so that it falls perfectly with no added product or styling. Super fantastic services and the staff is more than friendly!!!High quality in everything and also... nice girls eorking there! 😍🤗✌🏾 Very nice, you get a drink of your choice, good haircut. A little bit pricey though but not extravagant. Went to have my hair cut today for the Tuesday training evening (it's only £15 - bargain). Absolutely fantastic service. The staff were lovely, I was offered tea and coffee when I sat down, and was... given the best haircut I've ever gotten! Will be going back from now any time I need a haircut - I recommend it!read more I would give them more stars if I could. The best hair dressers I have ever been to. Simply the best hairdresser in the country. Garry is a genius – with people as well as hair. (Coffee and beer are good too,.) Anne Atkins Had my hair cut and coloured by Heidi, absolutely beautiful results! She did exactly what I asked for. Recently moved to Cambridge and hate having to pick a new hairdressers but couldn't have been more pleased with Scruffs! Abby did a great job and I will definitely be going back! what a great place for a haircut, friendly welcome, excellent surroundings, and fantastic service. If you want a special experience for a haircut in Cambridge, this is the place to go Had a great first visit today for a completely new hair style and colour.Thank you, Christian, for my lovely new look.My family and friends are all wowed with my new look and love the natural... colour.Such a great cut and you were right about the colour too!Enjoyed my visit, everyone was kind, helpful and professional.Looking forward to coming back to keep it looking good again and again. xread more I have been visiting Scruffs for a number of years whenever I can and, in my opinion, the quality of every aspect of the experience is outstanding. In my experience there is always VIP treatment... from the moment I step over the threshhold and every hairdresser I have met there - including Nicola, Louise, Lily, Christian and several others - has been 100% committed to ensuring I have a wonderful experience and go away happy. On my most recent visit I needed a lot of assistance and Scruffs could not have been more helpful in ensuring that I was comfortable and allowed extra time to do my hair. Julia co-ordinated everything beautifully and was exceptionally kind and helpful. There is no other salon in Cambridge I would go to now! The icing on the cake is the spacious, stylish and elegant decor.read more I have been going to Scruffs since 1990 and Gary has done my hair most of that time I have never had a bad haircut and am always pleased with the results. He has never cut my hair too short as it... doesn't suit me. Recently I have had Rachel and she is lovely too and I am pleased with the results. Everyone in the salon is very friendly and it is a really nice experience to feel pampered and looked after. I have been to other salons on a couple of occasions but have always migrated back to Scruffs as the others always wanted to cut my hair short. Long live Sruffs!!read more I've been having my hair cut by Garry (and occasionally his brother Grant) since 1995 after a recommendation from a friend. Before going to Scruffs, having my haircut was as scary as going to the... dentist (much more so!). I'd just get used to a hairdresser, then they'd leave. Being a family business, and a great one at that, I know it is here to stay. Having my hair cut there is more a catch up with old friends. Love it!read more I went to Scruffs to model when their trainees were practicing new technics. Everyone is really nice and friendly and patient with the young ones learning.My hair is really thick and wavy and I was... offered some really great advice and product recommendations.read more I love coming to scruffs, I have seen Charlotte, Nicola, Jenna and Christian before for my hair... and they are all fabulous at there jobs.The salon is decorated beautifully and they have the utmost... fantastic customer service you could ever hope to receive in a salon!The products are great and the experience was the best if ever had.I couldn't recommended this salon and it's stylists anymore, you won't be disappointed!read more I used to go to Scruffs back in the 80s before I moved away from Cambridge. When I returned in 2004 I went back to them as those 80s haircuts (and perms) were some of the best I'd had. I wasn't... disappointed. Grant always does a great job with my difficult hair and is happy to spend the time getting things right.I booked my teenage daughter in at Christmas to get her hair cut from long to short for her pressie - totally fabulous customer service from Grant and she was delighted.Stylish surroundings but not at all pretentious - everybody is very friendly and helpful. If you have a fringe then a free fringe trim in between cuts is part of the service.read more I've been going to Scruffs for 25 years now- apart from one cut when I was unable to get to the salon- never again, it just wasn't right. I now travel 200 miles every 6 weeks to get my hair cut! some... people think I am mad, I think it is worth it ! Bad hair days don't exist when Grant cuts my hair!Thank youread more Well, Garry has been 'doing' my hair since 1996 and I will never go anywhere else! He is simply brilliant, knows exactly what will suit me and does it perfectly. the whole experience is a real... treat and I look forward to my appointments, not just for the cut but for the banter and the coffee!Fabulous place - worth every penny 😀read more I've been going to Scruffs for 15 years, and will never change salons. I live in London and still head back to Cambridge for my haircuts (and did when I was at uni in Leeds!) The salon itself is... lovely, comfortable & modern and the staff are always really accommodating. As for the haircut itself, I have a half-head of highlights and always come away really pleased (with blonder, nicer hair!) It's hard to book in with Grant / Gary sometimes as they are so popular but unlike other places I am happy to have anyone else available, as they always leave my hair exactly how I want it (both cut and colour). My family & friends in Cambridge all use Scruffs religiously too.read more Best haircut ever after a terrible cut and colour else where Scruffs is absolutely fantastic - great value for the money! Garry comes across as passionate and genuinely interested to give you the best he can to make you look the best you can - and he does! ... You will feel instantly at ease, realising that you have a professional looking after you and I know this for a fact because I went in (first time in Scruffs!) for a radical hairstyle change and I left Scruffs smiling, skipping down the road with confidence in every step - trust me, that is not easy at 54 years of age!!!read more Growing up I had a series of terrible experiences with hairdressers who had no idea how to give me a decent haircut (being a bloke with longer than average hair, the idea that I *didn't* want a short... back and sides seemed to elude them). Thankfully I found Scruffs!I personally see Grant, who is brilliant, and I have various family members who see other stylists. A fantastic team, friendly service and all in an utterly gorgeous new building.read more I switched salons this year and am very happy with Scruffs. Excellent salon experience, excellent service and excellent cuts based on really listening to what I wanted and the understanding time I... have available each day for maintaining a style, which is not very much time at all.read more